Shipping policy

Last updated: October 2026

Where we deliver

We deliver to addresses across India. If our delivery partner cannot reach your PIN code, we will contact you and either arrange another way to deliver or refund you in full.

Delivery charges

Delivery is free on every order, whatever its size. There are no extra charges at checkout. All prices include GST.

When your order ships

We dispatch orders within 1–3 business days of payment. Orders placed on Sundays or public holidays are dispatched on the next business day. Business days are Monday to Saturday.

Delivery time

Most orders arrive within 5–7 business days of dispatch. Remote areas, including parts of the North-East, Jammu and Kashmir, Ladakh, and the Andaman and Nicobar and Lakshadweep islands, may take longer. Delays can also happen during festivals, bad weather or local restrictions.

Tracking

When your order is dispatched, we email you a tracking link. Please make sure your phone number and full address, including PIN code and a landmark, are correct at checkout.

Packaging

Each can weighs about 5 kg. Packs of 2 and 4 are shipped in one sealed box. Please check the parcel when it arrives. If it is damaged or leaking, take photos and tell us within 48 hours of delivery, as explained in our Return and refund policy.

Failed delivery

If delivery fails because nobody is available or the address is incomplete, our delivery partner will usually try again. If the parcel comes back to us, we will contact you to arrange redelivery.

Questions

Email contact@solvis-ecopower.in with your order number. We reply Mon–Sat, 9 AM–6 PM IST.